How Smartsheet operationalized Apache Spark™ with Databricks for company-wide self-service insights

On-Demand Webinar
Apache Spark™ is red hot, but without the compulsory skillsets, it can be a challenge to operationalize — making it difficult to build a robust production data pipeline that business users and data scientists across your company can use to unearth insights.

Smartsheet is the world’s leading SaaS platform for managing and automating collaborative work. With over 90,000 companies and millions of users, it helps teams get work done ranging from managing simple task lists to orchestrating the largest sporting events and construction projects.

In this webinar, you will learn how Smartsheet uses Databricks to overcome the complexities of Spark to build their own analysis platform that enables self-service insights at will, scale, and speed to better understand their customers’ diverse use cases. They will share valuable patterns and lessons learned in both technical and adoption areas to show how they achieved this, including:

  • How to build a robust metadata-driven data pipeline that processes application and business systems data to provide a 360 view of customers and to drive smarter business systems integrations.
  • How to provide an intuitive and valuable “pyramid” of datasets usable by both technical and business users.
  • Their roll-out approach and materials used for company-wide adoption allowing users to go from zero to insights with Spark and Databricks in minutes.

Francis Lau
Senior Director, Product Intelligence at Smartsheet

A driven collaborative technology leader who thrives in building out teams, culture, technology and capabilities to ship innovative software products and to solve complex business problems. Currently, Francis is leading the charge at Smartsheet for its data initiatives for both product features and company wide operations. He has 20 years of leadership specializing in building great products, multi-disciplinary teams and culture that thrive in fast-paced start-up and SaaS environments such as Onyx Software, Market Leader, Trulia and Smartsheet. Always an engineer at heart, Francis still likes to roll up his sleeves and code any chance he gets.

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